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Security Operations Center
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Client
Caixa Assistência – Instituição de benefícios voltada ao atendimento de profissionais e associados em âmbito nacional.
About the Company

Instituição tradicional que oferece suporte a serviços médicos, odontológicos e benefícios assistenciais a milhares de associados. Com foco em qualidade de atendimento e eficiência operacional, vem investindo em tecnologia para modernizar seus processos, garantir a proteção de dados sensíveis e assegurar a disponibilidade contínua de seus serviços.

  • Size: Large
  • Segment: Health and Assistance
  • Registration: Brazil
  • Solução: Assessment e Implementação de SOC
Challenge

The organization faced the challenge of ensure availability, performance, and security in your IT environments, which support sensitive health data and critical care operations.
The main needs included:

  • Detect and respond to security incidents in real-time;
  • Reduce risks of unavailability in critical systems;
  • Ensure compliance with security standards and policies;
  • Centralize vulnerability monitoring and management;
  • Gain greater visibility into IT infrastructure and its risks.
Solution

was performed Detailed technology environment assessment, mapping risks and proposing the structuring of a Network Operations Center / Security Operations Center dedicado, com foco em segurança e continuidade operacional.

As entregas incluíram:

  • Definition of 24x7 monitoring architecture and processes;
  • Implementation of threat detection and response tools;
  • Real-time log and event monitoring;
  • Vulnerability Management with Mitigation Plans;
  • Executive reports and compliance dashboards.
Results
  • Increased availability of health and care systems;
  • Proactive threat detection, with a reduction in critical incidents;
  • Enhanced compliance with healthcare sector policies and regulations;
  • Enhanced security for sensitive patient and associate data;
  • Better IT Governance, with complete visibility and traceability of the environment.