NOC e SOC
Client
Caixa Assistência – Empresa responsável por todas as atividades da Caixa Econômica Federal nos ramos de seguros.
About the Company

Offers support for residential, vehicular, and other types of emergencies.

Empresa responsável por todas as atividades da Caixa Econômica Federal nos ramos de seguros. 

Challenge

NOC

Every minute the application is down is a million-dollar loss for the company.

With the agile growth of the operation, it was necessary to create an infrastructure with high processing capacity, availability, and scalability.

Security Operations Center

A organização enfrentava o desafio de ensure availability, performance, and security in your IT environments, which support sensitive health data and critical care operations.
The main needs included: 

  • Detect and respond to security incidents in real-time; 
  • Reduce risks of unavailability in critical systems; 
  • Ensure compliance with security standards and policies; 
  • Centralize vulnerability monitoring and management; 
  • Gain greater visibility into IT infrastructure and its risks. 
Solution

NOC

We were responsible for migration to the cloud Microsoft Azure de toda a parte de processamento de máquinas e bancos de dados.

Além disso, desenvolvemos um ambiente de homologação em Cloud AWS with a Site-to-Site VPN connection to the office for application and database testing, with 24/7 monitoring of all infrastructure.

Security Operations Center

Foi realizado um Detailed technology environment assessment, mapeando riscos e propondo a estruturação de um Network Operations Center / Security Operations Center dedicado, com foco em segurança e continuidade operacional. 

As entregas incluíram: 

  • Definition of 24x7 monitoring architecture and processes; 
  • Implementation of threat detection and response tools; 
  • Real-time log and event monitoring; 
  • Vulnerability Management with Mitigation Plans; 
  • Executive reports and compliance dashboards. 
Results

NOC

  • High Availability Environment;
  • Scalability during peak times;
  • Controle e redução de custos de Cloud;
  • Application and database security.

 

Security Operations Center

  • Increased availability dos sistemas de saúde e assistência; 
  • Proactive threat detection, with a reduction in critical incidents; 
  • Enhanced compliance com políticas e regulamentações do setor de saúde; 
  • Enhanced security para dados sensíveis de pacientes e associados; 
  • Better IT Governance, with complete visibility and traceability of the environment.