SRE/DevOps Squad

Client

Cloud technology service provider.

About the Company

Reference in solutions for cloud computing, Helping companies from various segments manage and scale their critical cloud environments.

Challenge

The client was facing difficulties in maintaining resilience and scalability from your cloud environment, essential for sustaining expanding digital services.
The main pain points included:

Need for reduce failures and downtimes in critical environments;
Automate repetitive processes of infrastructure and deployments;
Amplify Observability and monitoring;
Increase the delivery speed to new features without compromising security.

Solution

An allocation was made SRE/DevOps specialization, focusing on:

Implementation of CI/CD pipelines for delivery automation;
Standardization of Infrastructure as Code (IaC) in AWS environments;
Observability structuring (real-time monitoring, metrics, and alerts);
Automation of critical routines for productivity gains;

Business-aligned reliability practices (SLOs, SLIs, SLAs).

Results

Greater availability and resilience of cloud systems;
Reduction of MTTR (Mean Time to Recovery) in incidents;
End-to-end automation, eliminating manual errors;
Accelerated delivery of new features, with more agile cycles;
Governance and scalability to accompany the growth of the operation.